The ticket
Every issued ticket carries a unique code tied to the attendee name.
- QR generated when the order is confirmed
- One code per attendee, not per order
- Available in the app and in the emailed PDF
Check-in
How does event check-in work with YUMEYU?
Every ticket carries a unique QR code. You assign one or more scanning devices to that event: when an attendee shows the code, the device validates it, records the attendance and blocks any reuse of the same ticket. The entry count updates while the queue is still moving.
Built for real queues, not for demos.
The three parts of the system
Check-in is not one tool: it is the ticket, the device that reads it and the person holding that device.
The scanning device
Devices are registered once and then assigned to the events they need to work on.
- Assigned per event, not permanently
- Access revoked when the event ends
- Several entrances covered at the same time
The operator
Whoever stands at the door sees only what they need: valid, already used, not valid.
- Immediate and readable validation result
- No access to unnecessary personal data
- Same behaviour across every entrance
What it actually solves
Check-in touches three concrete problems: the queue that keeps growing, the ticket used twice, and the attendance number nobody can state with confidence at the end of the night.
One ticket equals one entry, reuse is blocked
Several entrances in parallel instead of one desk
Attendance counted during the event, not reconstructed after
Setting up check-in in four steps
Done once, before the event day.
Register the devices
From your personal area, add the devices your operators will use at the entrances. Each device is identified once and stays linked to your account.
Assign them to the event
Link the devices to the specific event they must work on. Outside that event they validate nothing, so a borrowed scanner opens no other doors.
Test with a sample ticket
Before the doors open, run a test scan: it checks that the device responds and that your staff recognise the outcomes at a glance.
Open the doors and watch the count
As people come in, attendance updates continuously. By the end of the day the headcount is already there, with nothing to reconstruct by hand.
Several entrances, or a mix of paid tickets and passes?
When there is more than one way in, or sold tickets sit alongside press passes, the setup needs designing upfront. We can help you define it based on the floor plan and the staff you have.
Contact the team
- Review of entrances and arrival windows
- Recommended number of devices
- Passes and paid tickets handled separately
- Dry run before the event day
Frequently asked questions
The second scan is rejected and the operator sees that the code has already been used. A ticket is worth one entry, no matter how many copies of the QR are circulating.
Prepare the doors before the queue arrives
Register the devices, assign them to the event and run a test: fifteen minutes everyone notices that same evening.